Introduction 

Same-day courier services have become a customer expectation, driving the need for reliable delivery partners.
A report by McKinsey & Company shows that the market is growing at 20 to 25 % annually; thus, the market size could have grown from $5 billion in 2017 to $20–25 billion by 2025. That implies that consumers are increasingly demanding faster options.
Read on to find out the top 7 established giants in the eCommerce delivery business and understand their operations!

Top 7 Online Shopping Same Day Delivery Services for 2024

Here are the top e-commerce delivery partners leading the industry in 2024:
Source

FedEx

As a global leader in the logistics industry, FedEx offers a robust network of same-day delivery services for many cities. FedEx Same Day City is a service that involves identical-day services.
Top features include:

• Provision of APIs for businesses for order fulfillment and shipping management.
• The benefit of multiple pickup and drop-off options.
• Top services include fulfillment services, warehousing, and custom packaging options.

DHL

Another major player is DHL, which has a worldwide delivery network. DHL Express Worldwide is their same-day service for domestic and international shipments. This service meets the urgency of offering reliable same-day delivery services.

Top features include:

• It provides a variety of assets, shipping solutions, and innovative technologies.
• Its digital portals like My DHL+ and services like On-Demand Delivery offer convenient shipping processes.
• DHL’s Same Day system identifies the optimal path for your shipment.

Shipyaari

Discover an all-in-one, AI-enabled carrier that comes with easy integrations, and a range of services, including same day delivery courier services, warehousing, fulfillment, transportation, hyperlocal, and international shipping.

Its top features include:

• It has a wide reach and a serviceable area of 29,000+ pincodes.
• Its non-robotic NDR management helps businesses save time and money by reducing RTO.
• It offers express COD remittance and other services like label printing, insurance cover, buyer communication, etc.

Dropoff

This famous, innovative firm provides same-day delivery services through technology across the United States. Their technology-enabled carrier network and emphasis on real-time customization and tracking make them a good choice for courier same day delivery services.

Its top features are:

• It provides online shopping and same-day delivery services for online stores across the US, in more than 50 cities.
• It helps businesses with real-time tracking, automated shipping, and a user-friendly dashboard

Shadowfax

A full-stack logistics provider, Shadowfax, has established a strong foothold in the Indian market.
Consider same-day delivery with a promise of fast and consistent deliveries; their services have a same-day delivery option specially designed for e-commerce businesses. Its top features include:

• It has a great delivery app called Flash, which caters to on-demand convenience like scheduling pickups and drop-offs as needed.
• Shadowfax has a presence in 13 cities across India and 5000+ personnel.

Delhivery

Delhivery is a market leader in the Indian e-commerce trend, offering a sufficiently developed network of same-day delivery across India.
Here are its top features:

• Their strong infrastructure and tech-savvy approach make them a reliable partner for those considering targeting the Indian market.
• You can process bulk orders in a few clicks and reduce your NDR using its interface exception tracking.

Xpressbees

Another Southeast Asian player, Xpressbees, is another large same day delivery courier service provider in the region. Their services suit businesses of any type and size, considering the cost and scalability.
Its best features are:

• Value-added services like reverse logistics and cash on delivery are offered by Xpressbees.
• Multi-SKU, self-collect, self-drop, open delivery, and quality checks are further features.

Common Challenges in Tracking International Shipments

Tracking international shipments can come with several challenges for businesses like:

• Inaccurate or delayed tracking data
• Lost or stolen packages
• Customs delays
• Weather-related delays
• Technical issues

Expert Tips for International Courier Tracking

Here are some best practices that businesses can use for international courier tracking:

Utilize Tracking Services

Opt for an international courier service that offers robust tracking features. Ensure that you receive your unique tracking number so that you can track real-time shipment updates. The courier service should also offer facilities like mobile apps, a WhatsApp tracking facility, online tracking software, and SMS or email alerts to ensure successful delivery.

Ensure Detailed Shipping Information

You must ensure while making international shipments, that you provide precise shipping details, which include:

• The recipient’s full address
• Relevant zip and postal codes
• Appropriate contact information
• Necessary customs documents.

Stay Informed about Custom Regulations

Always learn about the required customs requirements and regulations of the destination country. Different countries have different rules, and you must adhere to the respective customs duties, taxes, and limits concerning imports. Complete all customs forms and include declared values and detailed item descriptions.

Maintain Transparent Communication with Courier Services

Businesses need to maintain open communication with their international courier service on delivery requirements or instructions.
Respond promptly to any queries or requests from the courier service to avoid unnecessary delays. Choose a courier service that has an efficient customer service department for assistance while the package is in transit.

Plan for Unexpected Delays

You must always be prepared for unforeseen events that may disrupt international shipments.
Keep a Plan B ready and consider situations like delayed delivery, poor weather conditions, extended customs clearance processes, transportation delays, etc. Use proactive communication to keep your customers informed and make quick arrangements to resolve such issues.

Choose the Best International Courier Service

Your international shipments are not only expensive but are also of paramount importance to maintain customer trust. Choose the best courier service that can handle your international packages and help you track shipments effectively. Choose services that offer:

• Appropriate delivery timelines
• Key insights into the package’s progress
• Accessible customer service to address your inquiries promptly.
• Advanced tracking technology

Use a Multi-Carrier Platform

Streamline tracking by using a multi-carrier platform that consolidates tracking information from various carriers into a single interface. Use data and predictive analytics to identify shipment issues before they occur and take proactive measures to prevent disruptions.