FAQs

General

RTO aka Return-To-Origin, it is the process after a delivery is failed, in this a product never reaches the consumer due to multiple reasons, hence it is returned back to the sellers.
The following are a few common reasons for RTO:
a) Incorrect Delivery Address
b) Unavailability of the Recipient
c) Damaged Goods
d) Unsatisfied Customers
e) Shipping and Handling Errors
f) Failed Delivery Attempts
g) Customer Cancellations

Connect with us on care@shipyaari.com or call us on +91 9136996666

.Given below is an indicative list of all dangerous or prohibited products you cannot ship via Shipyaari.

Dangerous Goods

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a. Oil-based paint and thinners (flammable liquids)
b. Industrial solvents
c. Insecticides, garden chemicals (fertilizers, poisons)
d. Lithium batteries
e. Magnetized materials
f. Machinery (chain saws, outboard engines containing fuel or that have contained fuel)
g. Fuel for camp stoves, lanterns, torches or heating elements
h. Automobile batteries
i. Infectious substances
j. Any compound, liquid or gas that has toxic characteristics
k. Bleach
l. Flammable adhesives
m. Arms and ammunition
n. Dry ice (Carbon Dioxide, Solid)
o. Any Aerosols, liquids and/or powders or any other flammable substances classified as Dangerous Goods for transport by Air

Restricted Items
a. Precious stones, gems, and jewelry
b. Uncrossed (bearer) drafts / cheque, currency, and coins
c. Poison
d. Firearms, explosives, and military equipment.
e. Hazardous and radioactive material
f. Foodstuff and liquor
g. Any pornographic material
h. Hazardous chemical items

In case a user ships the above-mentioned products via Shipyaari;

The user may have to pay hefty penalties

No member of Shipyaari will be responsible and liable for any loss, damage, theft, or misappropriation of such products.

In order to ship your website/ecommerce orders, it is necessary to integrate your channels with your Shipyaari panel.

Please click on the link provided below to learn how to synchronize your website/ecommerce orders with Shipyaari:

How to integrate your sales channels?

For a custom website, please refer to the following link:

Shipyaari API Document Helpsheet

mplementing packaging tips can assist in minimizing weight errors during shipping. Here are some recommendations:

Ensure the package size is a perfect fit for the product.
Maintain a suitable balance between the weight of your products and the packaging.
Measure the dimensions of the package rather than just the product itself.
Maintain consistency in packaging style for products within the same category.
Opt for lightweight packaging materials.
By following these guidelines, you can reduce the likelihood of weight errors and ensure accurate shipping weights.

Our tracking page addresses the common issue of buyer-unfriendliness found in traditional tracking pages. We have designed our tracking page to present all essential shipment-related information in a simplified and user-friendly manner. Key details displayed on our tracking page include:

Estimated delivery time
Courier Name
Real-time tracking updates
Order details
By providing these details in a clear and accessible format, we aim to enhance the tracking experience for buyers and ensure they have the necessary information about their shipments.

We have an extensive coverage of over 26,000 pickup and COD pincodes.

We offer integration with all courier partners to our sellers, regardless of their plan. You have the flexibility to select your preferred courier partner during the shipment processing stage or set courier priority rules for bulk processing.

Dashboard

Step 1: Login to your Shipyaari account
Step 2: On the left side of the dashboard, you click on the “Orders” icon.
Step 3: You will get the option to select the type of your order: B2C, B2B, International, and Hyperloca, Add Bulk, etc.
Step 4: Click on “Add Bulk”.
Step 5: Click on the icon that depicts Bulk upload.
Step 6: Click on “Download Sample File”.
Step 7: A sample .csv file will be downloaded, in which you will have to input all your orders.
Step 8: Now, upload the document on the Shipyaari dashboard, enter the pickup pincode, and click on upload.
Step 9: Once the document is uploaded, select the file on the dashboard and click on process orders.
Hence your bulk order is now processed.

The following are steps to process order on the dashboard:
Step 1: Login to your Shipyaari account
Step 2: On the left side of the dashboard you click on the “Orders” icon.
Step 3: You will get the option to select the type of your order: B2C, B2B, International, and Hyperlocal.
Step 4: Select the option that suits best to your requirement.
Step 5: Fill out the required details according to the format, and click on “Add Order”
Your order will be processed.

Step 1: Login to your Shipyaari account
Step 2: Click on the report section on the left side of your screen.
Step 3: Now select the type of report you along with the date range, and click on Download!

Features

These are a few reasons why you should go with Shipyaari:

Super fast: With our superior operational control, Get your orders delivered.
Dedicated Key Account Manager (KAM): We provide you with the best industry operations expert that will make you win with logistics.
Worth your money: We probably don’t provide the best rates, but we keep our standard of service best-in-class, and this is what makes it worth your money.
Express COD remittance: Daily COD remittance to you.
User-friendly dashboard: Our API is easy-to-use, reliable and quick.
Attentive customer support: Our experts are available from 6 a.m. to 12 midnight to address all your queries.
We reach more than 29000+ pin-codes.
Lastly, we have over 20000+ sellers who trust us with their most complex Logistics needs.
To know more, connect with us on business@shipyaari.com or +91 9136996666

Absolutely.

To ship your orders directly from your website or ecommerce platforms , you need to simply integrate your channels with your Shipyaari panel.
Shipyaari offers simple and easy integration process to connect your website built on leading platforms like Shopify, Woo commerce Magento and many more.
Additionally you can also integrate your custom website with Shipyaari platform.

To know more, connect with us on business@shipyaari.com or Call us at +91 913-699-6666

Shipyaari goes the extra mile:

We take the following measures to ensure your order is delivered:

Our special and dedicated NDR team gets notified of the concern.
We then cross check reasons for failure of delivery with the consignee and the courier partner, at the earliest.
Once cross checked, we identify the issue. Then as per your client requirement we take the next course of action.
To know more, connect with us on care@shipyaari.com or +91 9136996666

Yes, Shipyaari provides API integration with the following ecommerce platforms:

Shopify
WooCommerce
Magento
Amazon
You can also integrate your own website with us. All you have to do is share your API key, and our tech experts will help integrate with our dashboard.

Once you integrate with us, you will be able to view the total orders from your different platforms on your Shipyaari dashboard. Where you can also filter the orders as per your requirement.

To know more, connect with us on business@shipyaari.com or +91 9136996666

Follow the steps to download tracking report from your Shipyaari panel:

Click on the “Report” tab on the left side of the dashboard.
Click on “Shipment Status Report”.
Select date range and you will able to download data according to the selected date range.
To know more, connect with us at business@shipyaari.com or +91 9136996666

Shipyaari Sprint – Same Day delivery solutions are presently available in Mumbai, Delhi, Gurgaon, Noida Kolkata, Pune Vadodara, Faridabad, Indore, Ahmedabad, Ludhiana, Surat, Chennai and Rajkot. We continue to add new locations often, so please reach out to our experts to avail this service.

Agra, Ahmedabad, Ambala, Bangalore, Bhiwandi, Bilaspur (Haryana), Chakan, Chandigarh, Chennai, Delhi, Faridabad, Ghaziabad, Gurgaon, Hisar, Hyderabad, Jodhpur, Kanpur, Kolhapur, Lucknow, Moradabad, Mumbai, Nashik, Noida, Pune, Sonipat, Surat, Thane, Vapi, Vasai, Vashi. We continue to add new locations often, so please reach out to our experts to avail this service.

It is not compulsory to have your own warehouse in the city you wish to offer same and next day delivery. We have a wide network of strategically placed warehouses and micro fulfillment centers which can be used to fulfill SDD and NDD orders for you.

Yes, COD is offered for Same day and Next day deliveries. You can also opt for our express COD remittance service along with it. Feel free to reach out to our experts to know the details.

No, there is no restriction in terms of volume, dimension or weight for same and next day deliveries.

Yes, you will receive a consolidated report for all your orders by the end of the day.  You can also opt for custom reporting, for details related to the same reach out to our experts.

Yes, you will have a dedicated KAM who would be your single point contact for all your same and next day delivery related concerns.

Next day delivery orders are fulfilled within the next calendar day.  They are picked up from the warehouses or fulfilment centres nearest to the customers address and delivered within the next day, through wide range of last mile delivery partners.

The products need to be stored in strategic locations to ensure that same day delivery operations can ensure smooth and timely deliveries.

Feel free to reach out to our experts to know further details. 

In order to get same day delivery services for your brand’s orders, you need to have a warehouse or storage facility in the region you want to service, for which you can get flexi or shared warehousing also if you don’t have your own facilities

Additionally, it is essential to align your logistics service provider for the same. Check if they offer same day service in your desired location and also if they have enough bandwidth to service your orders in case of sudden surge in demands.

For brands, at times it become difficult to coordinate with these multiple solution providers, this is where service of an enabler like Shipyaari can be extremely helpful.

We store your inventory across our wide range of fulfilment facilities and facilitate the same day deliveries, providing end to end support.

Yes, your orders irrespective of their volume or quantity can be delivered within one day across a wide option of regions.

In case you do not have a storage or fulfillment centers. In the desired location we ensure safe storage of your inventory across our wide range of fulfilment centres and facilitate same and next day deliveries, providing end to end support.

Our wide range of platform integration options also ensure that orders you orders can be fetched in real time and ensure seamless movement and same day deliveries.

It is a mix of several national and region-specific carriers who offer a mix of same day delivery and 1 day delivery service options in different geographies. Certain carriers have a strong foot hold in some location and rely on local partners in other.

It is very difficult for individual brands to navigate through this, that is where a solution provider like   

like Shipyaari can be extremely helpful.

We store your inventory across our wide range of fulfilment facilities and facilitate the same day deliveries, providing end to end support.