General
RTO aka Return-To-Origin, it is the process after a delivery is failed, in this a product never reaches the consumer due to multiple reasons, hence it is returned back to the sellers.
The following are a few common reasons for RTO:
a) Incorrect Delivery Address
b) Unavailability of the Recipient
c) Damaged Goods
d) Unsatisfied Customers
e) Shipping and Handling Errors
f) Failed Delivery Attempts
g) Customer Cancellations
Connect with us on care@shipyaari.com or call us on +91 9136996666
.Given below is an indicative list of all dangerous or prohibited products you cannot ship via Shipyaari.
Dangerous Goods
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a. Oil-based paint and thinners (flammable liquids)
b. Industrial solvents
c. Insecticides, garden chemicals (fertilizers, poisons)
d. Lithium batteries
e. Magnetized materials
f. Machinery (chain saws, outboard engines containing fuel or that have contained fuel)
g. Fuel for camp stoves, lanterns, torches or heating elements
h. Automobile batteries
i. Infectious substances
j. Any compound, liquid or gas that has toxic characteristics
k. Bleach
l. Flammable adhesives
m. Arms and ammunition
n. Dry ice (Carbon Dioxide, Solid)
o. Any Aerosols, liquids and/or powders or any other flammable substances classified as Dangerous Goods for transport by Air
Restricted Items
a. Precious stones, gems, and jewelry
b. Uncrossed (bearer) drafts / cheque, currency, and coins
c. Poison
d. Firearms, explosives, and military equipment.
e. Hazardous and radioactive material
f. Foodstuff and liquor
g. Any pornographic material
h. Hazardous chemical items
In case a user ships the above-mentioned products via Shipyaari;
The user may have to pay hefty penalties
No member of Shipyaari will be responsible and liable for any loss, damage, theft, or misappropriation of such products.
In order to ship your website/ecommerce orders, it is necessary to integrate your channels with your Shipyaari panel.
Please click on the link provided below to learn how to synchronize your website/ecommerce orders with Shipyaari:
How to integrate your sales channels?
For a custom website, please refer to the following link:
Shipyaari API Document Helpsheet
mplementing packaging tips can assist in minimizing weight errors during shipping. Here are some recommendations:
Ensure the package size is a perfect fit for the product.
Maintain a suitable balance between the weight of your products and the packaging.
Measure the dimensions of the package rather than just the product itself.
Maintain consistency in packaging style for products within the same category.
Opt for lightweight packaging materials.
By following these guidelines, you can reduce the likelihood of weight errors and ensure accurate shipping weights.
Our tracking page addresses the common issue of buyer-unfriendliness found in traditional tracking pages. We have designed our tracking page to present all essential shipment-related information in a simplified and user-friendly manner. Key details displayed on our tracking page include:
Estimated delivery time
Courier Name
Real-time tracking updates
Order details
By providing these details in a clear and accessible format, we aim to enhance the tracking experience for buyers and ensure they have the necessary information about their shipments.
We have an extensive coverage of over 26,000 pickup and COD pincodes.
We offer integration with all courier partners to our sellers, regardless of their plan. You have the flexibility to select your preferred courier partner during the shipment processing stage or set courier priority rules for bulk processing.