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Effective Non-Robotic NDR Management


RTO upto 93%* with our non-robotic NDR management

Why Choose Shipyaari’s Non-Robotic NDR?

A Non Delivery Report or NDR in courier poses significant challenges in logistics and eCommerce operations. A purely automated approach to address instances of NDR in logistics is not enough to address its complexities.

Our non-robotic NDR management system is engineered to address NDR challenges proactively, using a human-centric approach, with our specialized NDR team to resolve concerns of NDR in courier with their intervention. By adding human touch and expertise along with advanced analytics our non-robotic NDR management team facilitates prompt resolutions. Shipyaari’s non-robotic NDR management also analyzes patterns from historical data to prevent future occurrences.

Key Features

Logistics and eCommerce are known for their processes being riddled with uncertainties and blocks, and NDR in eCommerce is a significant challenge of them all. Taking cognizance of the critical impact of NDR on your business operations and customer satisfaction at large, Shipyaari has engineered a robust Non-Robotic NDR Management system tailored to resolve these challenges swiftly and effectively. Our feature is designed to help businesses understand the causes of NDR, take corrective measures and optimize the delivery process.

Dedicated Human NDR Team for Swift Resolution

Shipyaari’s specialized NDR team ensures immediate attention to any non-delivery concerns and expedites the delivery process.

Thorough Investigation and Resolution

Our NDR team conducts a meticulous investigation, collaborating closely with the customer and courier partners, swiftly identifying the root cause of the delivery failure and ensuring prompt resolution.

Customized Approach for Tailored Solutions

Shipyaari understands that each NDR incident is unique. We offer personalized resolution strategies, aligning with your business’s specific requirements and preferences.

Proactive Measures for Future Prevention

Beyond resolution, Shipyaari’s approach includes proactive measures to minimize future incidents of NDR. The team analyzes historic NDR patterns to prevent their recurrence and enhance your rate of successful deliveries.

Enhanced Customer Satisfaction through Effective NDR Handling

By swiftly NDR management, Shipyaari ensures improved customer satisfaction, fostering trust and reliability among your clientele for your business.

Choose Shipyaari’s Non-Robotic NDR Management to transform your NDR incidents into opportunities for improved delivery processes and customer satisfaction. Our commitment extends beyond NDR resolution to fortifying your logistics for seamless operations.

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Amith Hebbar

We use Shipyaari for our family business’ e-commerce needs and they’ve always been providing consistently good service at affordable rates. For any issue raised, TAT is very good and we’re happy clients of Shipyaari.

Mini Kiki

Ms. Padmini always helps in resolving any finance related issues like COD payments and billing quickly. Ms Shweta also effectively resolved customer and delivery issues. Love the response and quick appropriate solutions.

Arjav Shah (Shodrobe)

Shipyaar’s rates are reasonable and they deliver on time. Overall, excellent and reliable to work with. Saniya and Vishal sir have always come through for any problem and are ready to go above and beyond to deliver exceptional service.

Shekhar Pandey

Earlier I worked with a shipping company that handled my glass products casually causing my reviews to drop and complaints increased. With Shipyaari, I have not faced any issues. Highly recommend it!

Manish Joshi

Dinesh is a rockstar who always goes out of the way to ensure seamless deliveries. He is the reason our RTO is almost zero. Well done Shipyaari for nurturing talent and being one of the best logistics aggregators.

K Srinath Reddy 

Good service! I have use your services regularly and am very satisfied with it. Very reliable and helpful company that is efficient, provides prompt delivery and friendly service. Always happy to help and friendly staff.

Conns India

One of the best aggregators that I have been dealing with for almost a year now. What I find best about them is the pricing and back-end delivery support. No other aggregator offers support like them. Highly recommend Shipyaari.

Khusbhoo Pandey

Shipyaari provides courier, b2b, trucking, and warehousing services to us. The management has reduced our logistics headache and has given the best services. We know they have our back for all our new business plans.

Anita Rosario

With other logistics partners I faced issues: fake delivery attempts, untimely deliveries, poor follow-up processes. Shipyaari has made the shipping process hassle-free - right from product pick up to timely deliveries.

Rajat Joshi

Shipyaari’s team has a wonderful capability to make everything easier for their customers by keeping the fees reasonable and saving a small business like mine from the burden of excessive investment in logistics. Thank you!

Saurav Parihar

The pocket pinch offered by Shipyaari is the best compared to other carriers in the market. Best for small businesses like mine who do not have to go through the minimum number of orders cap.

Earlier, we worked with costly and time consuming carrier partners. Their delayed deliveries cost us our international business. Shipyaari helped us to rebuild customer trust on an international level. Thank you Shipyaari

Very very prompt service at all times. There are no hassles whether it may be deliveries, pickups, or any other issues that arrive. For me, it is way better than all the other shipping aggregators out there.

Shipyaari support team has excellent response time for any concern. User-friendly dashboard and order creation is simple and elegant. Reports are easy to understand and that makes it more useful to make future plans.

Have been using Shipyaari services for 9 years now. Their team, especially Hemakshi and Dipali promptly resolved issues. Customer service is outstanding. It’s great to work with them. Thanks team Shipyaari and best wishes!

Shipyaari is the best shipping partner with lowest rates. Shipping with them has been a breeze and they are extremely reliable for all my shipping needs. Thanks Shipyaari.

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Frequently Asked Questions

‘NDR’ stands for Non-Delivery Report. It is a report which summarizes and shows orders that are marked as undelivered. NDR helps you identify gaps and take corrective actions to ensure delivery by reattempting it. Alternately, you can also choose to mark the undelivered order as RTO and initiate the Return To Origin process.

At Shipyaari, we provide only upto three attempts to deliver an order. In case the order remains undelivered after three attempts, it is marked as RTO. Depending on the carrier partner, an undelivered order may also be marked as RTO after the first attempt itself.

Shipyaari goes the extra mile:
We take the following measures to ensure your order is delivered:

  • Our special and dedicated NDR team gets notified of the concern.
  • We then cross check reasons for failure of delivery with the consignee and the courier partner, at the earliest.
  • Once cross checked, we identify the issue. Then as per your client requirement we take the next course of action.

To know more, connect with us on [email protected] or +91 9136996666

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