Effective Non-Robotic NDR Management
RTO upto 93%* with our non-robotic NDR management
A Non Delivery Report or NDR in courier poses significant challenges in logistics and eCommerce operations. A purely automated approach to address instances of NDR in logistics is not enough to address its complexities.
Our non-robotic NDR management system is engineered to address NDR challenges proactively, using a human-centric approach, with our specialized NDR team to resolve concerns of NDR in courier with their intervention. By adding human touch and expertise along with advanced analytics our non-robotic NDR management team facilitates prompt resolutions. Shipyaari’s non-robotic NDR management also analyzes patterns from historical data to prevent future occurrences.
Logistics and eCommerce are known for their processes being riddled with uncertainties and blocks, and NDR in eCommerce is a significant challenge of them all. Taking cognizance of the critical impact of NDR on your business operations and customer satisfaction at large, Shipyaari has engineered a robust Non-Robotic NDR Management system tailored to resolve these challenges swiftly and effectively. Our feature is designed to help businesses understand the causes of NDR, take corrective measures and optimize the delivery process.
Shipyaari’s specialized NDR team ensures immediate attention to any non-delivery concerns and expedites the delivery process.
Our NDR team conducts a meticulous investigation, collaborating closely with the customer and courier partners, swiftly identifying the root cause of the delivery failure and ensuring prompt resolution.
Shipyaari understands that each NDR incident is unique. We offer personalized resolution strategies, aligning with your business’s specific requirements and preferences.
Beyond resolution, Shipyaari’s approach includes proactive measures to minimize future incidents of NDR. The team analyzes historic NDR patterns to prevent their recurrence and enhance your rate of successful deliveries.
By swiftly NDR management, Shipyaari ensures improved customer satisfaction, fostering trust and reliability among your clientele for your business.
Choose Shipyaari’s Non-Robotic NDR Management to transform your NDR incidents into opportunities for improved delivery processes and customer satisfaction. Our commitment extends beyond NDR resolution to fortifying your logistics for seamless operations.
‘NDR’ stands for Non-Delivery Report. It is a report which summarizes and shows orders that are marked as undelivered. NDR helps you identify gaps and take corrective actions to ensure delivery by reattempting it. Alternately, you can also choose to mark the undelivered order as RTO and initiate the Return To Origin process.
At Shipyaari, we provide only upto three attempts to deliver an order. In case the order remains undelivered after three attempts, it is marked as RTO. Depending on the carrier partner, an undelivered order may also be marked as RTO after the first attempt itself.
Shipyaari goes the extra mile:
We take the following measures to ensure your order is delivered:
To know more, connect with us on [email protected] or +91 9136996666