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Discover the Top eCommerce Shipping Services for Small Businesses in India

The Future of Express Courier Delivery: Trends and Predictions

July 19, 2023 

6 min read


It is a digital world and ecommerce has been growing year on year and with it, so are small businesses. However there is one crucial aspect which can make or break an ecommerce business’ logistics and that is the best shipping company for ecommerce business.
No matter how good your product is, if it doesn’t reach your customer safely or on time, it creates a negative impact on the customers’ minds. Not only does it impact customer service but also operational efficiency and overall success of the business. This is why every business needs the best shipping company for small business to ensure they’re on top of order fulfillment, and subsequently customer satisfaction.
In this post we will be looking at some ecommerce shipping services that cater well to the small businesses in India and help you make the correct decision for your business.

Top 5 Factors to Consider When Choosing an ecommerce shipping Company

Before diving deep into the top shipping services, it’s important to understand the factors you should consider when selecting ecommerce delivery companies. Here are some key points to keep in mind

Pricing and affordability

Pricing is one of the key factors for small businesses as it might be a limited budget hence cost effective shipping solutions are important. Considering pricing structures offered by different ecommerce delivery companies is crucial which includes shipping rates, packaging costs, additional fees and discounts.
Analyze how these pricing factors align with your business’s budget and long-term sustainability.

Delivery speed and reliability

For any ecommerce business timely delivery holds a lot of value therefore evaluation of the delivery speed and reliability of the same is essential.
Research about ecommerce shipping companies who offer fast and efficient delivery options which include express deliveries. Check their track record when it comes to on-time deliveries and customer reviews to see if they are reliable.

Coverage and reach

When you are planning to ship all across the nation it is important that the shipping services you are planning to use have a wide coverage which even reaches the remote corners of the nation. Especially your target regions from where you generate maximum business and look for the shipping aggregators who have tie-ups with major courier companies which offer extensive delivery networks.

Integration with eCommerce platforms

For having an established and streamlined shipping process, integration with your website or ecommerce platforms like Shopify, WooCommerce or Magento is important.
Make sure your ecommerce shipping provider provides you with seamless integration and automated order fulfillment services. It saves you a lot of time and effort because it automates functions like shipping label generation, order tracking and inventory management.

Tracking and customer support

An efficient and robust tracking system helps you and your customer both monitor and keep track of the progress of your shipments in real-time.
Search for an ecommerce shipping provider who provides functions of tracking real-time information, notifications and updates for both you and your customers. Additionally also consider the level of customer service and support which is provided by these shipping service providers.

Top eCommerce Shipping Services for Small Businesses in India

Now let’s look at some of the top ecommerce shipping services providers in India that are especially good for small businesses.


Delhivery is a well known logistics and ecommerce fulfillment company in India. It offers various shipping services which include express shipping, standard shipping and reverse logistics solutions. Delhivery is widespread in India and provides multichannel integration options with efficient order management system and real-time tracking. 


DTDC is one of the most famous brands for shipping services in India. It was established in 1990 and has grown to be one of the largest express delivery networks of India. 

DTDC offers a vast range of shipping services which includes both domestic and international courier services in India and various other services such as freight services and ecommerce logistics. DTDC ensures reliable delivery, real-time tracking and accessibility for businesses of all sizes. 



FedEx is a well-known international shipping provider with dependable and effective shipping services in India. It offers many delivery speed options along with shipping solutions for both domestic and international shipment. FedEx provides sophisticated tracking features, individualized client service, and simple eCommerce platform connection.


Bluedart is one of the most known names in the shipping industry in India. It offers a range of shipping services suitable for your business.
In addition to offering features like real-time tracking, SMS notifications, and easy eCommerce platform integration, Bluedart boasts a vast delivery network.

Ecom Express

Shipping services especially designed for eCommerce businesses is Ecom Express’s area of expertise. It provides several different delivery choices, such as cash on delivery, same-day, and next-day delivery.
Ecom Express is a good option for businesses who want to reach clients in remote and rural areas of India because of its substantial presence in these areas.

Wrapping Up

Choosing the best shipping company for ecommerce shipping services is an important decision for small businesses in India to ensure timely and efficient deliveries while maintaining cost-effectiveness.

Delhivery, Ecom Express, FedEx, DTDC and Bluedart are among the top eCommerce shipping services in India that cater specifically to the needs of small businesses. Evaluate their offerings based on your business requirements and make an informed decision to streamline your shipping processes and enhance customer satisfaction.

Shipping aggregators like Shipyaari help you with more than one option to ship with, helping you decide which courier service would be the best fit for your business requirements whether it is speed or cost. With the right shipping partner, you can take your eCommerce business to new heights of success.

Frequently Asked Questions

Consider pricing, delivery speed, coverage, integration with eCommerce platforms, and tracking and customer support.

Timely delivery meets customer expectations, enhances satisfaction, and encourages repeat business.


Seamless integration automates order fulfillment, saves time, and improves operational efficiency.

Delhivery, DTDC, FedEx, Bluedart, and Ecom Express are top choices, offering reliable and varied shipping solutions.

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