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What Is Voice Technology in Warehousing?


The fast-paced modern world has necessitated the use of automation and technology in the field of warehousing and logistics. No longer a luxury, it has evolved into an essential need for the warehousing industry, particularly driven by the demand for error-free, smooth deliveries and the burgeoning growth of e-commerce.

In this post, we will explore voice technology in warehousing, a key technological advancement revolutionizing the warehousing and logistics industry.


Voice Technology in Warehousing: How Does it Work?

Voice technology in warehousing involves utilizing automated services such as speech recognition and voice direction. It is the deployment of voice-enabled software that helps in picking, packaging, and distribution.

With the help of this, tasks are electronically generated, and each task is allocated to workers who are well-trained on pre-determined codes and stock phrases. This empowers them to communicate effectively with various warehouse management systems through voice commands.

Voice technology reduces costs, enhances warehouse efficiency, enhances productivity, and frees up more hands. It also eliminates the execution of complex tasks and needs of a paper-based system. 

It can also support several warehousing functions and can be easily integrated into your existing warehouse management system.

Apart from this, you can do the following:

  • Use Voice-Directed Warehousing, which is an intelligent voice agent that directs workers through their tasks. Voice picking is an example that can help in maintenance and repairs, direct shipping and receiving, and inventory replenishment.
  • Use Voice-Guided Instructions for staff, which can reduce employee training time, help in onboarding and cross-training, and help non-native speakers who may have comprehension issues.


The Need for Voice Technology in Warehousing

Warehousing, when it was a people-intensive and people-reliant industry, faced several challenges. Some of its main concerns were:

  • Finding skilled labor
  • Retaining labour
  • Rising wages
  • Too many repetitive and labor-intensive tasks

To counter all these challenges, the world of technology came up with cost-effective and convenient solutions like artificial intelligence, machine learning, and the rise of the Internet of Things (IoT).

Voice technology in warehousing is a part of the revolution, which plays a significant role in the industry today. In fact, By 2025, the global warehouse automation market is projected to expand to $69 billion. This shows a robust and accelerating adoption of automated technologies in warehousing.


Benefits of Employing Voice Technology in Warehousing and Logistics

E-commerce growth sky-rocketed, especially after the 2020 pandemic. This was the time when automation and the relevance of voice-enabled warehousing covered labor shortages and promulgated the demand for online products.

Below are the key benefits of deploying voice technology in warehousing:


Seamless Integration

Voice automation can be easily integrated into existing warehousing tasks like picking, replenishment, shipping maintenance/repairs, etc. Warehouses can deploy voice automation along with other systems like warehouse execution systems (WES), enterprise resource planning (ERP) solutions, and warehouse management software (WMS) platforms. 

Using a wearable headset, the staff can be effectively directed to work in different locations within the warehouse and on various assignments. It further helps in attributing verbal confirmations on task assignments and completion guidelines and updating inventory records in real-time.


Improved Warehouse Operations

Voice technology promotes accuracy, safety, and efficiency and enables workers to focus solely on their assigned tasks. Voice-enabled instruction decreases employee training time and helps employees to be quickly cross-trained in multiple languages for your diverse workforce. It also ensures strict compliance with SOPS and necessary regulations.


Mitigated Warehouse Labor Challenges

Warehousing with voice technology helps reduce the amount of labor required, assist the new hires with training, eliminate the need to overwork or process monotonous tasks, and finally enhance the productivity and efficiency of your current workforce.

Besides, voice systems also help in analyzing and testing workforce productivity, processing automatic documentation, and analytics capabilities. With automation, warehouses can:

  • Supervise real-time inventory movement and output
  • Identify the need for additional training
  • Perform predictive analytics
  • Make better-informed workflow decisions


Attractive and Modern Warehouses

The suave and technologically advanced headsets and voice-recording equipment make warehousing work more efficient, enhance noise-suppression technology, and make the place look smart and attractive.

Now, workers don’t have to indulge in repetitive tasks or travel extensively within the warehouse. Customers and businesses across the globe depend on warehouses that have incorporated voice technology and automation.



Voice technology in warehousing and logistics can lead to precision and enhanced operational efficiency. It helps in increasing security and productivity and encourages workers to complete tasks with fewer errors. Automation in warehousing also reduces training time and enables swift execution of tasks.

In this regard, you can trust Shipyaari to In this regard; you can trust Shipyaari with your warehousing operations, ensuring a streamlined, error-minimized, and efficient logistical workflow. We offer innovative and technology-driven logistics solutions designed to optimize your storage and delivery processes.

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