Billing Manager


Location : Mumbai

Job Title: Billing Manager

Job Summary:


We are seeking a qualified and experienced Billing Manager to join our organization. The Billing Manager will be responsible for ensuring accuracy in calculation, timeliness of invoicing, resolution of queries/disputes, and maintaining complete documentation. The ideal candidate should possess mid to senior-level expertise in billing processes and demonstrate strong attention to detail.


Key Responsibilities and Accountabilities:


  • Ensure accurate invoicing by charging the correct rate cards and approved plans while onboarding clients.
  • Maintain a high level of timeliness in client invoicing, utilizing portals and e-invoicing in accordance with established billing cycles.
  • Resolve disputes and respond to queries related to weight discrepancies or any other invoicing issues promptly, providing appropriate clarifications and supporting documentation.
  • Perform reconciliations of booked shipments versus delivered shipments versus invoicing, ensuring sales reconciliations to bookings to minimize errors.
  • Conduct purchases reconciliation and analysis to ensure correct profitability, taking necessary corrective actions for clients with financial losses.
  • Maintain comprehensive records and documentation for audit purposes, ensuring compliance with relevant regulations and standards.
  • Generate billing-related management information system (MIS) reports to provide insights and support decision-making processes.


Key Requirements:


  • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
  • Proven work experience in billing or a related financial role, preferably in a managerial capacity.
  • Strong understanding of billing processes, principles, and best practices.
  • Excellent mathematical and analytical skills with a keen attention to detail.
  • Proficient in using billing software and electronic invoicing systems.
  • Ability to handle and resolve customer disputes or queries in a professional and customer-centric manner.
  • Familiarity with reconciliation processes and techniques.
  • Strong organizational and time management skills to meet deadlines and manage multiple tasks simultaneously.
  • Proficient in record keeping and documentation for audit purposes.
  • Excellent verbal and written communication skills.
  • Ability to work collaboratively in a team environment.